Returns & Exchanges
At Shapedly, we want you to feel confident in every piece you wear; if your fit isn't perfect, we offer a seamless 30-day return and exchange window for all unworn items. Simply ensure tags are attached and the garment is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging and include the packing slip provided in your digital return confirmation.
- 3.Ship It Back
Print the prepaid shipping label generated by our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.